We'd Love to Hear From You
We're a small team of artists and makers, and we read every message ourselves. Whether you have a question about an order, a product, a return, or a partnership, we're happy to help.
Live Chat
Have a quick question? Chat with our team directly through our website. We're here to help with your questions.
Available: Monday – FridayEmail Support
Prefer email? Reach out to our official support inbox. A real person from our team will get back to you.
support@infiart.comLet's Get Your Questions Sorted!
To help us understand your situation and resolve your issue as quickly as possible, please include the following details in your message:
- Order number: Starts with # and appears in your order confirmation email.
- Checkout email: The email address you used when placing your order.
- Damaged or faulty items: Photos of the item and its outer packaging.
- Delivery issues: Your tracking number.
When Will You Hear From Us?
We reply to every email within 1–2 business days. During peak periods, including product launches, Black Friday, Cyber Monday, and the holiday season, responses may take a little longer. Thank you for your patience!
Still have questions? Send us an email and we'll be happy to help.
Contact Our Team